COVID-19 UPDATE: US MED continues to operate during regular business hours without shipment disruptions.

How To Log In To My.USMED.COM

Use the My.USMED Portal to manage your account, reorder supplies, and track your packages.

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How to Log In to MyUSMED.com

MyUSMED customer care portal allows you to easily get up-to-date information on your supplies.  Create an account to check the status of your order, easily place a reorder, or check delivery dates for your supplies.

Simply log in to My.USMED.com to manage your account information.

Track Shipment Icon

Track Your Package

Reorder Supplies through the secure portal

Reorder Supplies

Make A Payment Icon

Make Payments

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Manage Your Account 

If you have already registered an account on My.USMED.com, please follow these instructions to log in.

  1. Go to My.USMED.com
  2. Enter your Customer ID and password.
  3. Click the Log in button and you’re in!

 

If you have never used MyUSMED.com, please follow these instructions to register for an account.

  1. Go to My.USMED.com/Account/Register
  2. Complete the registration form. *
  3. Click the Register button and your account will be created.
  4. Then navigate to My.USMED.com
  5. Enter your Customer ID and password.
  6. Click the Log in button and you're in!

 

* Note: To register a new account, you will need your US MED Customer ID Number. Your Customer ID number is located at the top of the welcome email that you received after signing up for our services.

Welcome Email Screenshot 2

Having Trouble Logging In?

The 2 most common issues with logging into the customer care portal are:

  1. Your account has not been registered into the customer care portal yet. To resolve, please follow these instructions.
  2. The information you entered does not match the information that we have in our system for your account. For instance, if the name we have in our system is Thomas Anderson Jr. but you only entered "Anderson" as your last name, you will receive an error message.

 

If you still need help with logging in, please call our Customer Care Team at 1-866-723-6958.

 

Pay Your Bills

US MED offers several methods to conveniently and securely pay your bills.

Pay Online

Pay your bill anytime, on any device, easily and quickly from the comfort of your home or office.

Pay By Mail

To pay by mail, send payment and copy of the invoice to:

 

US MED, LLC
Attn: Accounting
8260 NW 27th St, Suite 401
Doral, FL 33122-1903

Pay By Phone

To pay by phone, have your bill and credit card ready and call:

 

1-800-787-6331
Mon-Fri 9am to 7pm EST

Frequently Asked Questions

The best way to determine your out-of-pocket costs is to call us for a free benefits check. We will check your insurance provider and review what percentage of the cost they will cover. Call 1-877-840-8218 for a free benefits check.

No, typically Medicare benefits are structured to pay 80% and you will be responsible for the remaining 20%. If you have supplemental insurance, it could be used to cover the remaining 20%.

You can find the prices of our Continuous Glucose Monitors and supplies by visiting  www.USMEDDirect.com/collections/all-cgm

Yes. Just keep in mind you will need to get a prescription from your doctor prior to purchasing on your own. You can purchase a continuous glucose monitor through our retail website at www.USMEDDirect.com/collections/all-cgm