ABOUT US

Learn more about US MED® and our customer service guarantee. You'll feel safe knowing that your medical supplies are coming from a company with a great rating from the Better Business Bureau and the highest standard of care.

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about us

Your Trusted Diabetic and
Medical Supplies Provider

US MED® has served over 1 million satisfied customers since 1996, has an A+ rating with the BBB and industry-leading patient reviews on Google and Facebook. We are licensed in all 50 states, accredited by the ACHC, URAC, NABP, and recognized by the American Diabetes Association.

With a team of highly trained experts ready to answer your questions, US MED® delivers not only the medical supplies you need, but the knowledge and expertise to ensure your needs are met.

In 2021, US MED® joined the Advanced Diabetes Supply (ADS) group of companies, enabling us to service more customers nationwide.

Our vision is to be the nation’s premier diabetes equipment supplier, known for our white glove treatment of patients and healthcare partners alike. Our bi-coastal presence and national footprint give us unprecedented efficiency, payor coverage, and flexibility. Our dedication to operational excellence is seen in all we do. That’s why we are proud to be:
  • The #1 distributor for FreeStyle Libre systems nationwide
  • The #1 specialty distributor for Omnipod Dash
  • The #1 fastest growing Tandem distributor nationwide
  • The #1 rated distributor in Dexcom customer satisfaction surveys
  • The #1 in Google and Facebook customer ratings among large, national diabetes DMEs

Our Mission

Our mission is to be the most trusted diabetes supplies partner with an unrivaled commitment to compassionate service, reliable convenience and operational excellence for those we serve.

Our Vision

To be the premier provider of diabetes management solutions delivering care, compassion and expertise to our members and unparalleled support to our healthcare industry partners.

Our Core Values

We Put Our People First
We treat one another with respect, listen well and seek to create experiences and interactions that demonstrate care, knowledge and empathy. We understand that when we foster an environment of collaboration, our team will be empowered to best serve our members with compassion and expertise.

We Serve Our Members With Passion
We know that passion fuels our purpose. We are caring partners who use our expertise to help our members live their healthiest lives. We are committed to creating an exceptional member experience.

We Take Ownership
We embrace a culture of accountability in service to our members, partners and each other. We commit to act with integrity in all we do.

We Pursue Excellence
We deliver best-in-class products, services and solutions through our culture of continuous improvement. We achieve goals and exceed expectations.

We Never Stop Growing
We recognize that growth requires nurturing knowledgeable and compassionate leaders and teams. We are committed to a culture of innovation and growth.

96%

Patient Satisfaction Rating*

83 NPS

Net Promoter Score

13

locations nationwide

Our Team

US MED® has an experienced team of executives that each have a track record of growing and building successful companies. With over 150+ years of industry experience in the healthcare sector, our leaders drive significant growth along with best-practices in sales & operations for a strong company foundation for years-to-come.

Chief Executive Officer
President
Chief Sales Officer
Chief Compliance Officer

Why Choose US MED®

A+ Rating

Rating with the Better Business Bureau

Medicare Provider

Provider for Medicare and 500+ private insurance carriers

Satisfaction Scores

Industry leading Patient Satisfaction scores​

Satisfied Customers

Over 1 Million satisfied patients since 1996

Free Shipping

Free, priority shipping

90 Day Supply

90-days of supplies with each order

What Makes US MED® Different?

It starts with our dedication to your health and well-being. It ends with your satisfaction and peace of mind. In between there's much, much more.

Woman Testing Glucose Level With FreeStyle Libre Continuous Glucose Monitor Sensor

What We Do

US MED® is a leading supplier of diabetic supplies, including Continuous Glucose Monitors or CGMs, diabetes testing supplies, insulin pumps and CPAP products including nebulizers.

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Currently a
US Med® Patient?

If you're an existing patient, the fastest and easiest way to reorder is by logging into the patient portal, where you can also update your account.

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Interested in Becoming a US MED® Patient?

It's simple, fast and easy! Just complete a quick form or call 1-877-840-8218 now and let us take care of the rest.

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Prefer to reorder by phone?

No problem! Just call 866-723-6958 and our agents will walk you through the reorder process.