COVID-19 UPDATE: US MED continues to operate during regular business hours without shipment disruptions.

CARING FOR CUSTOMERS IS WHAT WE DO

We’re here to help! Use the MyUSMED Portal to manage your account reorder supplies and track your packages, or contact us directly for assistance.

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Time to reorder your medical supplies?

We know how important it is for you to receive your supplies on time which is why US MED offers 3 convenient options for you to reorder your medical supplies.

MyUSMED Portal

Feel free to place your reorder through the MyUSMED Portal. All you will need is your username and password to login. You can also check the status of your order, and get your tracking information all in the secure environment of the MyUSMED portal.

Form

Click here to fill out a reorder request form. Just select the product category that you would like to reorder from the options below, complete the form with your information and you’re all set.

Call Us

Our helpful agents are never more than a phone call away. Call our Customer Care Team at 1-866-723-6958 to place your reorder over the phone.

product-CGM-supply

Reorder Continuous Glucose Monitors ▶

product-diabetic-testing

Reorder Diabetes Testing Supplies ▶

product-CPAP

Reorder Sleep Apnea - CPAP & Nebulizers ▶

product-insulin-pump

Reorder Insulin Pumps ▶

product-thoracic-catheter

Reorder Catheters ▶

Need to see past orders?

Please log in to the MyUSMED Portal

"When I first started with US MED they went the extra mile to get my account set-up. Everyone I have dealt with has been very pleasant and efficient. 5 stars all the way."

L. Gann

"The best company we have dealt with for our daughter. The orders are delivered incredibly fast so we don't worry about having enough supplies. Definitely give it a try!"

Maxsocerfan Soccer

 

"Products are always in a timely manner, the people that call reminding me it's time to reorder are always friendly, the emails are helpful also."

M. Bell

Pay Your Bills

US MED offers several methods to conveniently and securely pay your bills.

Pay Online

Pay your bill anytime, on any device, easily and quickly from the comfort of your home or office.

Pay By Mail

To pay by mail, send payment and copy of the invoice to:

 

US MED, LLC
Attn: Accounting
8260 NW 27th St, Suite 401
Doral, FL 33122-1903

Pay By Phone

To pay by phone, have your bill and credit card ready and call:

 

1-800-787-6331
Mon-Fri 9am to 7pm EST

Frequently Asked Questions

The best way to determine your out-of-pocket costs is to call us for a free benefits check. We will check your insurance provider and review what percentage of the cost they will cover. Call 1-877-840-8218 for a free benefits check.

No, typically Medicare benefits are structured to pay 80% and you will be responsible for the remaining 20%. If you have supplemental insurance, it could be used to cover the remaining 20%.

You can find the prices of our Continuous Glucose Monitors and supplies by visiting  www.USMEDDirect.com/collections/all-cgm

Yes. Just keep in mind you will need to get a prescription from your doctor prior to purchasing on your own. You can purchase a continuous glucose monitor through our retail website at www.USMEDDirect.com/collections/all-cgm