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US MED launches

US MED launches to provide its customers with educational content and grow its online community.

US MED (one of the nation’s leading suppliers of medical supply products ranks among the top five home delivery providers of chronic care supplies) recently launched to provide its customers with educational content and grow its online community. Over the past twenty years, US MED has provided medical supplies to over 600,000 patients and prides itself on not being a typical medical equipment provider. US MED is an organization that provides value-added services that enhance the patient’s quality of life and reduce the costs of care. From removing the patient’s burden of insurance claims processing to helping the patient obtain prescriptions directly from a patient’s physician, US MED acts more than a medical supply store, but as an advocate to patients in navigating the often confusing world of diabetes care.

Due to their staff’s unwavering commitment to their customers, US MED is an industry leader in patient satisfaction. 96% of US MED’s patients state they are very satisfied or satisfied with US MED’s products and services. US MED began its business in 1996, solely providing products to patients with Type 1 diabetes. As the diabetes industry’s landscape changed, US MED began offering tailored products to patients with Type 2 diabetes. By collecting constant customer feedback and placing the patient voice at the center of its growth strategy, US MED began offering additional medical products that patients expressed that they needed (e.g. urinary catheters, braces, cpap, nebulizers and medications, and insulin pumps).

“At US MED, we approach diabetes holistically and patient-centered by not focusing just on delivering diabetic supplies and medications, but providing resources to its patients for better disease management. We are very excited to launch to further our mission of providing the best customer experience to our patients.” explains Adaris Balboa, US MED’s Manager of Sales Operations and Marketing.

“Our organization is constantly developing innovative programs to supplement our customers’ experience. We offer a Connected Diabetes program which uses a wireless, cellular-enabled glucose meter to transmit readings along with a wraparound clinical monitoring platform to manage adverse readings and reactions.” From an outside perspective, the diabetic and medical supply industry may appear traditional, yet US MED constantly adapts its offerings coveting patient-centricity as it unveils new services to its customers both in products and online.

“At dotHealth, we are ecstatic to partner with a company that continuously and creatively supports hundreds of thousands of patients across the nation. We are very proud to have US MED’s recent initiative SugarLink be built on a .health domain.”

Jose Ignacio Rasco CEO of dotHealth.

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Happy 4th! Even if the party isn't as big this year, July 4th and family go great together. Spend less time worrying about hypoglycemia & more time enjoying with a Continuous Glucose Monitor (CGM). Most T1D's are insurance eligible. #Dexcom #FreestyleLibre…